I’m getting the an error when trying to upload a new file using the web-based User Content Manager on the edit model page.
I originally uploaded the sketch by clicking Components > 3D Warehouse > Share Component from the desktop Sketchup application.
When I went in to view the model in the 3D warehouse, it shows the “Sprinkling Some Magic…” message in the model view page. When I edit the model, it says “Unable to determine the original file name.” at the top.
When I click “Upload New File” and attempt to upload my file, a “WOAH THERE COWBOY” error message pops up that says “Oops! An error has occured.”
I have attempted to export the file from:
- the web app,
- the current version of Sketchup Pro 2023 (23.1.341)
- an older version of Sketchup Pro 2023
I have tried with filenames that include:
- spaces
- dashes
- underscores
- all lowercase letters
I have tried saving the file in my projects folder and from ~/Library/Application Support/Sketchup 2023/Sketchup/Components.
I have tried using the browsers:
- Brave, Version 1.58.135 Chromium: 117.0.5938.140 (arm64)
- Chrome, Version 120.0.6099.129 (arm64)
- Firefox, Version 12.1.0 (64-bit)
I have tried:
- Exploding all components and changing them to groups.
- Removing all hidden geometry.
- Checking to make sure the model uploads to the web app.
- Waiting for a day.
- Clearing my browser cache.
- Exporting a simple cube component and uploading that instead.
- Renaming the backup file in the same directory.
Environment details:
- Computer: Macbook Pro (Model ID: 8,2; arm64)
- Operating System: macOS Ventura 13.3.1 (a) (22E772610a)
- Sketchup: Pro 2023 (plus others, see above)
- Browser: Brave 1.58.135, arm64 (plus others, see above)
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