Geo location does not load

@karen_walbers wrote:

Hello,

When I try to use the geo location (Sketch up 2016) the page does not load and the button's do not work (see image below). I've tried the steps from the knowledge center (clearing cache, DNS, ...).

Image may be NSFW.
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If I use the url (https://3dwarehouse.sketchup.com/addlocation.html) in chrome it does work, not in internet explorer, but in the program itself it still does not work.

All tips/help is welcome!

Thank you

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